Page 10 - Demo

10|December 2021 Slippery rock Gazette
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The Art of Scheduling
Clean Sheet production means all the variables and blanks, such as customer choices, installation date, and product availability have been filled in.
Continued from page 5
In the countertop industry, the point at which money is earned is normally at installation. This is “where the company’s cash register rings.” As such, this is a desirable location for the busi- ness schedule and one that can be visible upstream to all manufac- turing functions. Therefore, only one schedule is needed. Multiple schedules create confusion. Establish one schedule and make it visible to everyone.
Clean Sheets
work on jobs that are “clean.” In fact, it is desirable to manage a group of “clean” jobs so that scheduling can plan a good rout- ing, and can consider all the fac- tors that are important, such as:
• Customer service and due dates
• Equipment capacity
• Employee capacity
• Product mix
• Level loading
• Installation geography
• Plan for Murphy...
– Employee absences
– Weather conditions
– Customer demands and rush jobs
Installer skillsets Maximizing company profitability
“Clean sheets” should mean that three tests are considered before jobs are even made avail- able to the scheduling function:
• All information known. That
In most companies, orders come in with some open ques- tions. The order may be closed, but the customer may have not • made the final decision on color, • edge, backsplash, or some other important piece of information.
means no open questions about exactly what the customer wants.
• All material available. Either the needed material must be on site or there must be confidence that it will be available in a timely manner so as not to delay any manufacturing function.
• Jobsite ready. A customer service or project management person must have confirmed with the customer that (for example) cabinets are set and no delays should be expected at template or at installation.
Two Elements of Scheduling
Your vehicle runs best with the proper mixture of gasoline (fuel) and air (oxygen). If that mixture is not correct, the engine will not run well, if at all. Scheduling is much the same.
Please turn to page 11
It is important to never release a job to scheduling (much less the shop) until all these questions are answered. We call this “clean sheets” meaning all the blanks are filled in. Scheduling should only